Not happy with your order? We make returns simple. Free returns on most items within 30 days.
Start a ReturnGo to Your Orders in your account and select the item you want to return.
We'll email you a prepaid return shipping label. Print it and attach it to your package.
Drop off your package at any authorized carrier location within 30 days.
Once we receive and inspect your return, your refund will be processed within 3–5 business days.
| Category | Return Window | Condition Required | Eligible |
|---|---|---|---|
| Clothing & Apparel | 30 days | Unworn, tags attached | Yes |
| Shoes & Footwear | 30 days | Unworn, original box | Yes |
| Accessories | 30 days | Unused, original packaging | Yes |
| Intimates & Swimwear | Non-returnable | Hygiene reasons | No |
| Final Sale Items | Non-returnable | Marked at checkout | No |
| Damaged / Defective | 7 days | Contact support first | Yes |
Our support team is available 7 days a week to assist with returns, exchanges, and refunds.
Contact Support